Malfunction and Data Diagnostic Events

At Each instance when an ELD malfunction or data diagnostic event is detected or cleared by the ELD, the ELD records the event. The recorded malfunctions and data diagnostic events are inconsistencies found while monitoring the app/ELD against FMCSA compliance requirements. These instances are indicated in the application header and in the Android notification toolbar with the letters M and D, respectively.

Note: The ELD Data Diagnostic indicator provides notification of active data diagnostics events applicable to the active driver. The Data Diagnostics “D” icon will flash in amber color if there are new active Data Diagnostics events that is not yet reviewed by the driver and will only turn back to white once the Data Diagnostic dialog is closed after being reviewed by the driver. There will also be a notification in the Android toolbar indicating a malfunction or a data diagnostic event.

The Malfunction and Data Diagnostic events note can also be edited on the edit log screen.
Tap the Clear button to clear the malfunction or data diagnostic event detected.
To clear all Data Diagnostic Events, tap the Clear All button.

                                          Actions for Malfunction & Data Diagnostic Events

Carrier responsibilities regarding malfunctions:
▪ Provide drivers with an instruction sheet describing the various ELD malfunction events and                         recordkeeping procedures (395.22)
▪ Provide drivers with a supply of 8 days’ worth of blank paper driver records (395.22)
▪ Repair, replacement, or service
        o Motor carrier must correct the malfunction of the ELD within 8 days of discovery of the condition               or a driver's notification to the motor carrier, whichever occurs first (395.34)

Record keeping responsibilities by the driver:
▪ Malfunction events
       o Note the ELD malfunction and provide carrier with written notice within 24hrs (395.34)
       o Reconstruct driving events for the current 24hr period and previous 7 consecutive days using                       paper logs (unless they can be retrieved from the ELD) (395.34)
       o Continue to manually prepare driving logs until ELD is serviced and brought back into compliance              (395.34)
       o During inspections which take place when a malfunction has occurred: provide safety official with                manually kept driver logs (395.34)
▪ Data diagnostic events
        o Driver must follow the motor carriers and ELD provider's recommendations in resolving the data                inconsistency (395.34)

Clearing of malfunction and data diagnostic events:
▪ ELD needs to capture when a malfunction or data diagnostic event has been cleared by the driver 
▪ Unidentified driving records data diagnostic
         o Events that drop to 15 minutes or less during the current 24hr period and previous 7 days can be              cleared automatically and there is no requirement to record the automatic clear (4.6.1.6)