What must a driver do if there is an electronic logging device
(ELD) malfunction?
1. Contact 3MD Solutions support at 708-695-6495 or support@3mdsolutions.com.
2. Note the malfunction of the ELD and provide written notice of the
malfunction to the motor carrier within 24 hours;
3. Reconstruct the record of duty status (RODS) for the current
24-hour period and the previous 7 consecutive days, and record
the records of duty status on graph-grid paper logs that comply
with 49 CFR 395.8, unless the driver already has the records or
retrieves them from the ELD; and
4. Continue to manually prepare RODS in accordance with 49 CFR
395.8 until the ELD is serviced and back in compliance. The
recording of the driver’s hours of service on a paper log cannot
continue for more than 8 days after the malfunction; a driver that
continues to record his or her hours of service on a paper log
beyond 8 days risk being placed out of service.
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